Refund Policy
At The Screen Tutors, we strive to provide the best online tutoring experience. If you are not satisfied with our services, we offer a refund within the first week of the initial lesson. To request a refund, please contact us within seven days of your first class.
Cancellation and Makeup Classes
On-the-Spot Cancellations: We regret to inform you that we do not offer makeup classes for lessons canceled on the spot.
Holiday Cancellations: No makeup classes are provided for days specified in our holiday schedule.
Advanced Notice Cancellations: If you need to cancel a lesson, please inform us at least 24 hours in advance to qualify for a makeup class.
4-Day and 5-Day Plans: Please note that we do not offer makeup classes for students enrolled in 4-day or 5-day per week tutoring plans.
Fee Structure
Monthly Payments: Full payment for the upcoming month is required at the beginning of each month. This ensures your spot and allows us to allocate resources efficiently.
Price Adjustments: Our prices are subject to review and may increase every two years. We will notify you in advance of any changes.
Contact Us
For any queries or concerns regarding our terms and conditions, please reach out to our support team at [info@thescreentutors.com] or call us at [+44-73-6023-3600].
By enrolling in our tutoring programs, you agree to abide by these terms and conditions. Thank you for choosing The Screen Tutors for your educational needs.